Global Certificate Retail Diversity & Inclusion

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The Global Certificate in Retail Diversity & Inclusion is a crucial course designed to enhance professional understanding of the importance of diversity and inclusion in the retail industry. This program addresses the growing industry demand for professionals who can foster a more diverse, equitable, and inclusive work environment.

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About this course

By equipping learners with essential skills, this course prepares them to navigate the complexities of cultural differences, promote equality, and drive business growth through inclusivity. The curriculum covers various topics including diversity strategies, unconscious bias, accessible customer experiences, and global diversity trends. As a result, learners will be able to create and implement effective diversity and inclusion initiatives that positively impact their organizations and contribute to their career advancement in retail.

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Course Details

• Understanding Retail Diversity & Inclusion
• Importance of Diversity & Inclusion in Retail
• Identifying & Overcoming Unconscious Bias in Retail
• Strategies for Creating an Inclusive Retail Environment
• Cultural Competency in Retail: Communicating Across Cultures
• Accessibility in Retail: Serving Customers with Disabilities
• LGBTQ+ Inclusivity in Retail
• Measuring the Impact of Diversity & Inclusion Initiatives in Retail
• Best Practices for Recruiting & Retaining Diverse Retail Talent
• Legal & Ethical Considerations in Retail Diversity & Inclusion

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