Professional Certificate in Online Event Customer Service
-- viewing nowThe Professional Certificate in Online Event Customer Service course is a vital program designed to equip learners with the essential skills needed to excel in the event management industry. This course is increasingly important in today's digital world, where online events have become the new norm.
7,655+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Unit 1: Introduction to Online Event Customer Service
• Unit 2: Understanding the Online Event Landscape
• Unit 3: Effective Communication in Online Customer Service
• Unit 4: Managing Customer Expectations and Queries
• Unit 5: Troubleshooting Technical Issues in Online Events
• Unit 6: Utilizing Customer Service Software and Tools
• Unit 7: Handling Difficult Customers in Online Events
• Unit 8: Measuring Customer Satisfaction in Online Events
• Unit 9: Building a Positive Online Event Community
• Unit 10: Developing a Strategic Approach to Online Event Customer Service
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate