Professional Certificate in Crisis Communication and Internal Communications

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The Professional Certificate in Crisis Communication and Internal Communications course is essential for professionals seeking to excel in organizational communication. This program equips learners with the skills to manage critical situations, maintain trust, and ensure clear communication during crises.

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About this course

With the increasing demand for effective communicators in various industries, this course is a perfect fit for career advancement. Key learning areas include strategic planning, message development, and delivery, crisis management, and internal communications best practices. By the end of the course, learners will be able to create and implement effective communication strategies in diverse scenarios, making them valuable assets in any organization. Enroll in this Professional Certificate course to enhance your communication skills, increase your industry relevance, and boost your career growth in crisis management and internal communications.

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Course Details


Unit 1: Introduction to Crisis Communication and Internal Communications

Unit 2: Building an Effective Crisis Communication Plan

Unit 3: Internal Communications Strategy in Crisis Management

Unit 4: Identifying Stakeholders and Key Messages

Unit 5: Media Relations in Crisis Communication

Unit 6: Social Media and Digital Communications in Crisis Management

Unit 7: Employee Engagement and Empowerment during Crisis

Unit 8: Case Studies: Successful and Unsuccessful Crisis Communications

Unit 9: Ethical Considerations in Crisis Communication

Unit 10: Evaluating and Improving Crisis Communication Strategies

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CRISIS COMMUNICATION AND INTERNAL COMMUNICATIONS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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