Professional Certificate in Crisis Communication and Internal Communications
-- viewing nowThe Professional Certificate in Crisis Communication and Internal Communications course is essential for professionals seeking to excel in organizational communication. This program equips learners with the skills to manage critical situations, maintain trust, and ensure clear communication during crises.
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Course Details
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Unit 1: Introduction to Crisis Communication and Internal Communications
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Unit 2: Building an Effective Crisis Communication Plan
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Unit 3: Internal Communications Strategy in Crisis Management
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Unit 4: Identifying Stakeholders and Key Messages
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Unit 5: Media Relations in Crisis Communication
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Unit 6: Social Media and Digital Communications in Crisis Management
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Unit 7: Employee Engagement and Empowerment during Crisis
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Unit 8: Case Studies: Successful and Unsuccessful Crisis Communications
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Unit 9: Ethical Considerations in Crisis Communication
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Unit 10: Evaluating and Improving Crisis Communication Strategies
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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