Global Certificate in Museum Visitor Service Delivery

• Museum Visitor Services Overview
• Effective Communication Skills for Museum Visitor Services
• Understanding Museum Audiences and Accessibility
• Designing Engaging Museum Tours and Programs
• Best Practices in Museum Customer Service
• Managing Visitor Safety and Security in Museums
• Utilizing Technology in Museum Visitor Services
• Museum Visitor Services Evaluation and Continuous Improvement
• Cultural Competence and Inclusivity in Museum Visitor Services